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How do I return an item? Refund/Exchange Policy Shop from the convenience of your computer with the comfort of knowing that your order is backed by a 30 Day Money Back Guarantee. We want you to be 100% satisfied with your purchase. If for some reason you are not satisfied or find our juice is not right for you, simply send back the factory sealed unopened bottles to us post-marked within 30 days your package was delivered by UPS and receive a full refund less a 15% restocking fee and the initial cost of shipping. You will be responsible for the return shipping cost and any bottles damaged while in transit to our Returns Department. All returns must receive an RMA (return merchandise authorization) number in order for the return to be processed. Please write your RMA number clearly on the outside of the box. If an RMA number is not listed on the outside of your returned box, it will be refused by our Returns Department and sent back to you. To obtain an RMA number please contact customer service NOTE: Refunds sent with no RMA number, or mailed to the call center will be returned to sender at senders expense. |